1. Bookings & Enquiries
A booking made through the Website is a service enquiry. No payment is collected online at the time of booking — payment is made directly at our workshop after the service is completed, based on the final invoice.
2. Cancellations
You can cancel or reschedule a booked service at any time before the work begins, at no cost, simply by contacting us on phone or WhatsApp: +91 9610008821.
3. Refunds
As payment is collected at the workshop after the service is carried out (and not in advance through the Website), refund situations are handled on a case-by-case basis. If you are not satisfied with a completed service, please contact us within a reasonable time so we can review and resolve the matter — including a re-inspection, rework or a partial/full refund where appropriate, at our discretion.
4. Advance / Token Payments
If an advance or token payment is ever collected for a specific job (for example, for ordering a part), its refund terms will be communicated to you at the time of collecting that payment and confirmed on your invoice or receipt.
5. Parts & Warranty
Any warranty on parts fitted at our workshop is as provided by the part manufacturer/supplier, and will be mentioned on your invoice where applicable. Please contact us with your invoice details for any warranty-related claim.
6. Contact Us
For any cancellation, refund or billing question, please reach out to us directly:
Maharana Pratap Road, Vaishali Nagar, Jaipur
Phone: +91 9610008821
Email: enquiries@atozcartechnician.com
